TUPE Done Well vs TUPE Done Badly: The Difference Between Transition and Turbulence In the commercial cleaning industry, contracts change hands all the time. Retenders are part of the landscape. But every time a contract transfers, something much bigger moves with it: people. That’s where TUPE comes in. The Transfer of Undertakings (Protection of Employment)… Read more »
Posts By: Bronwynne Penson
Commercial Cleaning Tenders: How Inconsistent Language Erodes Margin and Creates Operational Risk
Commercial Cleaning Tenders: How Inconsistent Language Erodes Margin and Creates Operational Risk For many ambitious cleaning companies, commercial cleaning tenders are viewed as a route to growth. They promise scale, profile, and recurring revenue. Yet too often, they also introduce risk that quietly erodes margin, distorts operational planning, and constrains innovation. The root cause is… Read more »
Towair Air Freshener: Rethinking Commercial Washroom Scenting for Performance, Sustainability and Experience
Towair Air Freshener: Rethinking Commercial Washroom Scenting for Performance, Sustainability and Experience Most cleaning businesses still treat air fresheners as a line item. They’re not. They’re a control issue hiding in plain sight. If a washroom smells inconsistent, it doesn’t matter how good the cleaning spec is. The user won’t separate odour from hygiene. They’ll… Read more »
The Cleaning Show Manchester 2026: Why the Growth Gap Is Widening
The Cleaning Show Manchester 2026: Growth Is Getting Harder – And That’s Exactly the Point A few weeks on from The Cleaning Show Manchester and the conversations haven’t stopped. Across dozens of discussions with cleaning business owners, operations directors, and industry leaders, one theme stood out: the gap between those who are growing confidently and… Read more »
Is your supplier EPR-compliant? Or are you about to find out the hard way?
Is your supplier EPR-compliant – or are you about to find out the hard way? Will EPR compliance failure start with a fine? Or will it start with a question you can’t answer? That moment – when a client asks you to evidence packaging compliance, and you realise you’re relying on assumptions rather than facts… Read more »
Why the Cleaning Industry Needs Innovation, Not Just Products
Why the Cleaning Industry Needs Innovation, Not Just Products The commercial cleaning industry has always been good at producing products. Every year brings new chemicals, new machines, and new consumables, all promising better results, faster cleans, or lower costs. Yet despite this constant cycle of “new”, many cleaning businesses are still wrestling with the same… Read more »
The Supply Relationship That Quietly Makes or Breaks Your Cleaning Business
The Supply Relationship That Quietly Makes or Breaks Your Cleaning Business In commercial cleaning, most problems don’t start on the job.They start when the right product doesn’t turn up, the price suddenly changes, or a familiar line is discontinued with no warning. Anyone who’s been in this industry long enough knows the truth: cleaning is… Read more »
Choosing the Right Cleaning Chemicals for Different Surfaces
Choosing the Right Cleaning Chemicals for Different Surfaces Choosing cleaning chemicals is often treated as a straightforward purchasing decision. In reality, it’s far more complex. For cleaning company directors, operations managers, and product suppliers, the wrong choice can result in surface damage, customer complaints, higher risk, and unnecessary chemical use. Getting it right starts with… Read more »
Switching Suppliers Without the Headache: A Step-by-Step Process
Switching Suppliers Without the Headache: A Step-by-Step Process Most cleaning companies don’t avoid switching suppliers because they’re happy. They avoid it because they’ve been burned before. Missed deliveries. The wrong chemicals are turning up on site. Supervisors panicking. Clients asking awkward questions. All because someone thought a supplier change was just a pricing exercise. It… Read more »
The Cleaning Choice That’s Quietly Reshaping Our Industry
The Cleaning Choice That’s Quietly Reshaping Our Industry For years, traditional cleaning products have been the backbone of commercial cleaning – powerful, familiar, and trusted to get the job done. However, the industry is changing rapidly. Directors and operations leaders are now weighing performance against environmental responsibility, client expectations, and long-term cost. So, where does… Read more »